Privacy Policy
Your data, your control. Here's how Pilaxa protects your information.
1. Data We Collect
When you sign up for Pilaxa or use our services, we collect the following information:
- Personal information: Full name, email address, organization name, and country
- Usage data: How you interact with our platform, including search queries and feature usage
- Technical data: IP address, browser type, device information, and cookies for analytics
- Communication preferences: Newsletter subscriptions and notification settings
2. How We Use It
We use your data exclusively to provide and improve our services:
- Account access and authentication
- Waitlist communication and product updates
- Platform analytics to improve user experience
- Customer support and troubleshooting
We never sell your data. Your information is used solely for the purposes stated above.
3. Data Storage & Security
Your data security is our top priority:
- All data is encrypted using AES-256 encryption standards
- Servers are hosted in EU-based data centers with GDPR compliance
- Regular security audits and penetration testing
- Access controls and authentication protocols for internal systems
4. Your Rights
Under GDPR and other privacy regulations, you have the right to:
- Access: Request a copy of all data we hold about you
- Deletion: Request permanent deletion of your account and data
- Rectification: Correct any inaccurate or incomplete information
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Export your data in a machine-readable format
To exercise any of these rights, contact us at privacy@pilaxa.com